PortAventura World will re-open on July 8 for the beginning of the season and its 25th anniversary in 2020.
PortAventura Park and Ferrari Land with their rides, restaurants and shops, will resume activities on July 8, opening 10:00 to 22:00 and 11:00 to 16:00 respectively.
Resort hotels Hotel PortAventura, Hotel Gold River, Hotel Mansión de Lucy and Hotel Colorado Creek will all re-open, but the Caribe Aquatic Park will remain closed.
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Measures to prevent the transmission of coronavirus (COVID-19) include:
- Temperature checks at the entrance to the parks and the hotels.
- Use of a face mask is mandatory throughout the resort.
- New hygiene regulations and availability of disinfecting solutions throughout the resort, including the continuous cleaning and disinfection of rides and contact points.
- Reduction of visitor numbers to 30% of the total capacity and implementation of a new flow system, to avoid large gatherings, keep direct contact to an absolute minimum and guarantee a distance of 1.5 metres between people.
- Creation of a new ticketing system where visitors must reserve the date of their visit to ensure compliance with maximum visitor numbers. Ticket sales will be available on the PortAventura World website, on its digital platforms (app, mobile and tablet) and through authorised agencies.
- New signage and information displayed to minimise risk and keep visitors well informed.
- Enhancing cashless/contactless payment options to make it easier for visitors to avoid physical contact.
PortAventura World will open with the 'Safe Tourism Certified' seal promoted by the Spanish Tourism Quality Institute (ICTE).
In order to guarantee safety measures, the resort's show schedule has had to be adapted to fit in with the new situation and unfortunately all shows have been cancelled until September.
Arturo Mas-Sardá, Chairman of PortAventura World’s Board of Directors:
"For 25 years, our purpose has been to create unique experiences that can be enjoyed and, above all, shared with family and friends. PortAventura World is an exceptional place due to its location in a Mediterranean enclave; its unique offering includes a range of leisure options for every type of traveler; the quality and excellence of its services; and its commitment to people, surrounding areas and society. We would like to thank the healthcare professionals for their dedication and hard work and to the national security forces for keeping us safe during this health crisis. Furthermore, our thanks also goes to the PortAventura World team for their commitment”.
Fernando Aldecoa, Managing Director of Operations and Finance:
“We have implemented a series of special measures so that our parks and hotels are still able to offer a complete experience in a safe environment. PortAventura World is the ideal destination for national tourism, for anyone looking for a family holiday experience, with its parks, hotels, beach, and cuisine, amongst our other rides”.